Several social and technological developments of the 20th century,
such as television, electronic games, and even comic books, have been
generally perceived as threats to literacy and the practice of reading.
For some reading purists, even the growing popularity of ebooks and
audiobooks is a signal that the end of real, true reading is near. On
the other hand, computer information networks and new personal,
portable electronic reading appliances—Kindle is the current
darling—may result in an innovative, long-term growth in reading. Never
before has so much reading material been so easily and quickly
available to so many people. If reading founders, it will not be
because of a dearth of things to read.
Reading also entails an economy. Incredibly, the publishing industry
currently is experiencing as much Sturm und Drang as housing and the
job market. As Kindle versions outsell hardcover editions of some best
sellers, the publishing industry, hot on the heels of the music and
movie industries, is scrambling to envision and develop a model that
will actually work. Libraries are feeling the heat, too, because many
of these early e-reading platforms, which combine a large online
bookstore, a rapid and easy-to-use distribution system, and a portable
reading device into a complete reading experience, seem to be
eliminating libraries from the equation.
Clearly something important and fundamental is happening to books
and reading. Libraries need to be part of this reading revolution,
supporting and defending the rights of digital readers, experimenting
with new reader services, collecting new genres and media formats, and
providing access for all readers to the devices, networks, content, and
online communities that will continue to emerge.
Power base trumps brand
Books are the primary brand of libraries. “Perceptions of Libraries
and Information Resources,” the 2005 OCLC report on an extensive survey
of thousands of library users, notes, “Roughly 70 percent of
respondents, across all geographic regions and U.S. age groups,
associate library first and foremost with books. There was no
runner-up.” Brands are wonderful to create, nurture, and protect, but
for any institution, its power base ultimately trumps brand. If push
comes to shove, and it's about to, my advice is to cling to your power
base—readers—not your brand. Granted, most libraries will serve anyone,
including people looking to verify a fact, people looking for a job
(recently a major population served by many public libraries), and even
loblollies just looking for a place to get in out of the weather, be it
hot or cold.
Because readers are atomized and disorganized as a power bloc,
librarians must continue serving as clear, organized, professional
advocates for them. In addition to freedom to read campaigns, we need
to be advocates and even evangelists for new forms of reading. We
cannot rest on our pulpy laurels.
Proliferation of types of reading
Reading already is an umbrella term encompassing a wide variety of
human behaviors. At one end of the continuum, we see individuals who
pore painstakingly over an intense, dense text, such as a poetic,
philosophical, or religious work. At the other extreme, some people
have developed a practice of rapidly skimming through long lists of
bibliographic citations, dipping into the abstracts, references,
tables, citations, and full text as their interest is piqued. We could
call this type of reading skimmy-dipping, which wasn't even possible a
quarter century ago. The recent launch of Google Fast Flip (fastflip.googlelabs.com) may make skimmy-dipping even easier and more respectable.
The boundaries and varieties of reading experiences continue to
expand and evolve. For example, perhaps the way gamers interact with
highly structured, complex games qualifies as a new form of reading. It
is more meaningful and accurate to state that these power players are
reading the game rather than merely playing it. Three-dimensional
walk-in virtual books, such as the version of Fahrenheit 451
created by the avatar Daisyblue Hefferman in Second Life, explore the
intersection between reading and participatory theater. Harvard
Library's Robert Darnton would like to create a layered ebook in the
shape of a pyramid, including not only the “traditional” text of a book
but also data sets, music, and other supporting material.
The stickiness of electronic reading
Reading on screens, especially on small, dedicated e-reading devices
such as the Kindle and the Sony Reader, is causing ripples of interest
and unrest in the reading population, not to mention among authors,
publishers, and librarians. The effects and efficacy of e-reading are
hotly discussed. Some people suggest that reading on a screen is slower
than reading print on paper, with less long-term retention of the
material. Perhaps that is because we cut our teeth with the act of
gazing at any screen by staring at 90-minute movies and 30-minute
sitcoms, few of which encourage us to ponder their deeper meanings once
they've played out.
Others report that e-reading has reinvigorated their interest in
reading and the frequency with which they read. Jenny Levine, the
Shifted Librarian and information maven, blogged last year about how
the amount of reading she'd done during the early months of her
relationship with her Kindle went way up. Nicholson Baker notes in a
recent New Yorker article, “Maybe the Kindle was the Bowflex
of bookishness: something expensive that, when you commit to it, forces
you to do more of whatever it is you think you should be doing more of.”
I sense, therefore I read
Reading is one human activity that is at once both intensely
cerebral and lusciously sensory. In the late 1990s, when ebooks were
struggling to gain a toehold with the American reading public, staunch
defenders of reading print on paper as the only true and useful form of
reading argued that reading an ebook on a portable device lacked the
tactile and olfactory richness of holding a printed book. E-reading
developers and enthusiasts have taken up the gauntlet to make e-reading
a compelling, satisfying sensory experience.
Reading always has been multisensory. The look, feel, smell, and
heft of a printed book all contribute to the overall experience of
reading. Reading probably will become more sensational throughout this
century, as multimedia information objects become intertwined into
digital texts. While visual reading (in private, in a comfy chair) may
be considered by many to be the platonic ideal of reading, perhaps the
growth areas of reading in this century will rely on other senses. The
eyes don't have it. Tactile reading, such as Braille, and auditory
reading of audiobooks already have achieved prominence—Braille among
the blind and audiobooks throughout the general population—and
olfactory reading, drawing on our sense of smell, and gustatory
reading, based on our sense of taste, may not be outlandishly
impossible. Digesting a good book could become literal. Romance writer
Jude Deveraux already has embraced these ideas. As Motoko Rich writes
in the New York Times (9/30/09), “Ms. Deveraux said she
envisioned new versions of books enhanced by music or even perfume.
'I'd like to use all the senses,' she said.”
Audiobooks are one of the precious few success stories of American
publishing in this decade. Many readers find that auditory reading
complements their visual reading habits. People can listen to
audiobooks in Bed (although I tend to nod off), at the Beach, and in
the Bath—the 3 Killer B's of Reading—but also while commuting and
traveling long distances, gardening, and in other situations where
holding a printed book and depending on one's eyes is troublesome or
downright dangerous.
Where audio leads, video often follows. Television toddled after, then trampled radio. Bradley Inman, the developer of Vook (www.vook.com),
has bet the farm that reading text and watching videos are on the verge
of melding into a more complete and compelling information experience.
Vook, like Book Glutton (www.bookglutton.com),
also weaves in the ability to connect with friends, family, and fellow
readers as you read (or, ahem, vead), all from the comfort of your
browser or mobile device.
Vook is an interesting early example of an experience that attempts
to solve two problems wrought by the long tail of digital multimedia.
One is the loss of what Brad Stone in his New York Times
article (4/4/09) called the “transportive appeal” of traditional books.
The images on the covers, the impressive fonts on real paper, and the
hefty tangibility of quality paper all contribute along with the text
to the transportive quality of the experience of reading a good book.
Reading pixels on a screen diminishes the transportive appeal. The
second problem is that multiple alternative media options are just a
swish of the thumb away on your iPhone or iPod Touch. Time and
attention are the precious commodities of our age. Books and vooks must
compete with videos, movies, TV episodes, and other media all delivered
to the same personal, portable device.
Content + device = reading experience
A good reading experience involves content, which can be understood
as the bridge or synapse between the mind of the author and the mind of
the reader, and the device, pulpy or plastic, bulky or svelte. Both the
content and the device seem to be in a phase of wild experimentation.
The size and type of screen used, the battery life, the wireless
network, the file format, and other basic building blocks are all in a
state of flux.
Distribution of content is important, too, probably more important
in the long haul than the feature set and price point for all the
e-reader devices that are hitting the market. Content has to be both
discoverable and deliverable. Once delivered, it has to be engaging,
interactive, and malleable. Years hence when the histories of the early
decades of the e-reading revolution are written, one aspect that may
stand out as revolutionary is not the device design and the
technologies supporting these new devices (they really are rather ugly
and pedestrian) but the quantum leap in distribution that accompanied
the rollout of these devices. The idea of being able to download any of
over a million titles in less than a minute from just about anywhere is
compelling and new. This fact is forcing many libraries to rethink
their collection development and content retention policies, not to mention interlibrary loan.
Whenever you deliver content on a device, managing and protecting
everyone's rights are at issue. When ink was pressed into paper to
create a printed book, managing the rights was relatively easy, and
governing the making of copies was the dominant management tool. Now
that content has gone digital, and is staying digital throughout the
life cycle, managing and protecting everyone's rights have become more
complex and contentious. For many, DRM (digital rights management) is a
four-letter word. While DRM isn't quite in the same league as, say, the
issue of health care in American life, DRM will continue to have a
debilitating effect on the e-reading revolution until a solution that
is generally acceptable to all parties (or at least the ones left
standing) is reached.
For starters, we all need to move beyond the belief that managing
the making of copies is the best way to assert rights in the digital
era. Libraries, as public good institutions, have the august
responsibility to promulgate and defend the rights of libraries and of
the reading public, while respecting the rights of authors, publishers,
aggregators, and manufacturers.
The will to power
Authors, readers, and everyone in the middle create relationships of
some sort. We could characterize these relationships as power struggles
or as elaborate dances, but certainly some sort of relationship exists
between authors, readers, and the so-called gatekeepers in
between—agents, editors, publicists, publishers, booksellers, content
aggregators and resellers, and libraries, to name a few. That complex
web of relationships is based on the various technologies and social
revolutions that create and inform reading opportunities.
For example, the rapid rise in the popularity of the novel in
England in the late 18th and early 19th centuries can be attributed to
the growth and diffusion of literacy throughout the British population
and a change in the production of paper, which, unfortunately, in the
end turned out to be a horribly acidic manufacturing decision but
lucrative nonetheless. Without these technological and social
revolutions, Dickens might have toiled in obscurity, or even abandoned
creative writing to return to legislative reporting or perhaps even
bootblacking.
As we move further into the 21st century, this balance of power will
shift. Readers have an opportunity to gain more power and control over
their reading experiences, but it will not come to pass without a
struggle. Librarians need to help readers and be advocates for them
during this messy process.
Take font size and font type, for example. That used to be the
province of the typesetter and printer, working in concert with
publishers and, in some instances, directly with the author. Willa
Cather, for example, was very interested in how her novels were typeset
and presented on the page. As we get into the e-reading era, the
control of font size and font type almost certainly will shift to the
reader. Each reader will decide which type and size works best at that
particular moment of reading. Readers should be driving the fontifical
bus.
The growth of online reading and cloud reading, of which Book Glutton and the Amanda Project (www.theamandaproject.com)
are early examples, is creating online communities of current readers
of a book, as well as interesting new dynamics between authors and
readers. Authors may become mayors of these online communities, and
readers may become deputized authors, suggesting new characters and
plot twists. In the good old days, first you read the book, then you
discussed it with fellow readers. Now it is becoming a single, combined
process.
The recent brouhaha over the text-to-speech (TTS) feature of the
Amazon Kindle is an interesting early skirmish in the coming revolution
concerning the balance of power among authors, readers, and everyone
else. The Kindle was designed and manufactured to be able to turn any
ebook into an audiobook on demand through the use of TTS software
embedded in the device. Although most people continue to prefer natural
human-narrated audiobooks, synthetic TTS audio renditions have
improved, become more natural, and thus acceptable to many readers.
Readers like the feature, especially blind and low-vision users (even
though the Kindle as a device is not very accessible to this particular
population), but the Authors Guild does not. The issue seems to boil
down to money. Amazon had licensed the ebook rights for titles
available in Kindle editions but not audiobook rights, which generally
are more expensive. When the Authors Guild rattled its saber, Amazon
capitulated, enabling the audiobook rightsholders to disable the TTS
feature in the Kindle. Readers, who stood to gain the most from a
decent, easy-to-invoke TTS feature on a portable e-reading device, had
little or no say in the decision.
New genres
Genres and publishing practices are not sacrosanct. The types of
things we will read in the future may not resemble the things we read
today. U.S. romance readers have been able to get a chapter a day of an
existing book on the phone for a while, but new genres such as cell
phone novels—in their pure state, novels that are both written and read
on cell phones—are emerging. The cell phone novel first surfaced in
Japan about 2003. By 2007, five of the top ten best-selling novels in
Japan were cell phone novels. The phenomenon has spread to China and
Korea, and even an English-language cell phone novel web site, www.textnovel.com,
has sprung up. The rapid and deep deployment of networked handheld
information devices—the number of cell phone subscriptions is now over
60 percent of the world's population—may have a profound impact not
only on how we read (and write) but also on what we read.
Readers themselves may have a vital role to play in this genre
bending. The future of reading may involve empowering readers to add
characters and story lines to evolving communal works. Building on the
conceptual work and early prototypes from hypertext novelists, Lisa
Holton from Fourth Story Media (www.fourthstorymedia.com)
and others are developing new reading and media experiences—readia, I
reckon—that make interacting with content more engaging for young
readers by allowing them to change and contribute to the shared stories.
The impact of these new forms of reading on libraries and
librarianship could be profound. For example, they may force us to
confront the archival impulse and mission to preserve and protect.
Books may cease to be fixed utterances that, once published (whatever
that may come to mean), begin a long trip to eternity during which any
changes in the text or the text-bearing-device are perceived as crimes
against nature and against the inviolable text. Books may become more
like fleeting communal experiences, with little or no promise of
sustained integrity. Whatever their makeup, they will be books, and
they will be read.
Reader bill of rights for the digital era
All libraries serve readers, and the best libraries serve readers
well. As the nature of reading and the population of readers continue
to evolve in this century, libraries will need to develop, test, and
deploy new services. For example, libraries must come to grips with the
experience of reading on personal, portable, networked devices, which
seems to be the emerging dominant type of reading. Entire segments of
the reading public may look to libraries for preloaded (or easy-to-load
with compelling library content) devices that can be used without any
out-of-pocket expense.
Because readers are the power base of libraries (as well as of
bookstores and other organizations), we also can serve them well by
articulating and advocating for their needs, desires, and interests.
Authors, publishers, aggregators, and distributors are not the enemies
of readers and libraries, but nature abhors a vacuum. If readers don't
assert their rights in the dawning e-reading era, someone else will
snatch up those rights.
To that end, I suggest that libraries and library associations
develop, promulgate, and defend a Reader Bill of Rights for the Digital
Era. Here are a few draft planks:
• The reader should be empowered and able to control the mode of
reading on his or her e-reading appliance of choice. Specifically, a
TTS feature should be available for all books. TTS is not an audio
performance. It enables auditory reading, a mode of reading gaining in
popularity. Readers should be able to switch quickly from visual to
auditory or tactile reading and back, with olfactory and gustatory
options if/when they are developed.
• The reader should be empowered and able to control the
presentation aspects of the ebook. For visual reading, this includes
factors such as font size, font type, font color, and background color.
For TTS audiobooks, this includes factors such as a male or female
voice, playback speed (sans Alvin and the Chipmunks), choice of accents
(e.g., British, Australian, American Midwest, American Southern for
English), with similar accent choices for other languages.
• Readers, individually and in groups, have the right to add to and
embellish a text, as long as the embellishments (e.g., notes,
highlighting, marginalia, new characters, new episodes) are clearly
distinguishable from the primary text.
• The reader has a right to save and share these embellishments, or keep them private.
When a reader purchases a book, he or she owns access to that text
in all modes and instances and on all devices, for the duration of the
ownership agreement. The length of the agreement may be for a specified
period of time (a day, a week, a fortnight, a semester, etc.), or until
death do the reader and the text part, or in perpetuity, meaning that a
reader could leave a text with that reader's embellishments in a will
to his or her kith and kin.
This last point is the tip of an iceberg capable of sinking many a
ship. Rather than buy an instance of a text, which made sense when
instances of a text involved a static relationship between the text and
the text-bearing device, such as a text printed on paper, in the future
the selling and leasing of reading material would make more sense if we
lease access to the text itself, regardless of whatever hardware and
software we use now and in the future to create a reading experience
with that text.
Cleave to the needs and wants of readers
Reports of the death of reading are premature. Readers are resilient
and inventive. What worries me is not so much that reading will become
an attenuated, marginalized field of practice but that the
developmental paths of librarianship and reading will diverge in the
21st century. We may wander off from our power base, or it will evolve
away from us.
Librarians should encourage—nay, aid and abet—experimentation in
reading. We need to cleave to the needs and wants of readers. We must
continue to study their reading habits, then design and redesign our
content collections, systems, and services to help them improve and
maximize their reading experiences. We are in a long-term commitment
with readers. We need to be vocal, flexible, and patient as the
longstanding relationship between readers and the libraries that serve
them continues to evolve.
| Author Information |
| Tom Peters (
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
) is CEO of TAP Information Services, Oak Grove, MO |